Anti-Virus Whitelist Process

  1. Submit a ticket
  2. Scan your file at http://virusscan.jotti.org/en. If it is more than ClamAV, it is your responsibility to remediate. If only ClamAV has a finding, you can request a whitelist
  3. Submit the file to site admins (via ticket, email or other delivery)
  4. Site admin will scans your file. If it passes, add your file name to whitelist. If it fails, reject the request